Testimonials

Value Your Service, Professionalism and Kindness
Dear Cathi,
I have waited a good while to write this note of appreciation to you. I wanted to be sure that I was not being unduly solicitous in my expression of respect and gratitude. It has been about 7-8 months now since I first visited your Hearing Center in Fair Lawn. As you know, I had previously visited many different types of hearing professionals in my quest for better hearing, or perhaps more properly, my quest to learn what amount of hearing I might re-acquire. I visited physicians who specialized in hearing disorders (and their suggested vendors). I visited ‘discount’ providers as well as other hearing specialty stores, like yours. I had just about decided that I was not going to use any hearing device because I did not really experience any wide-ranging benefit from the devices I tried, except for narrow applications, i.e., hearing conversations in noisy restaurants. Of course, my family told me that I needed to do something, but I did not know what to do.

When my daughter suggested that I speak with her friend, Marsha Rolnick, who has worked with senior citizens professionally for a long time, I was reticent. Finally I spoke with Marsha and she recommended you and Dan very highly. I just spent some time with Marsha and her family and I told her how much I respect her suggestion. The time and effort you put into testing various types of devices and the variety of manufacturers we tried was incredible to me. Additionally, the hours you spent in testing and adjusting the devices we finally decided on was further impressive to me. I certainly would not have known to ask for this amount of fine-tuning. Your “Real Ear” testing approach was very important in helping me.

Please know that I value your service, professionalism and KINDNESS hugely. I will be happy to tell any of your potential clients, at any time, how and why you have earned my business and respect. Good evidence of my appreciation is that I have introduced a dear friend to your service recently and he is also very happy. I expect my brother will be visiting soon.
Please keep up the great work! I value the service I get at Ahren’s Hearing Center and look forward to helping other friends to get better hearing care too.

Sincerely yours,

After discussing with a friend of mine how very dissatisfied I was with my Hearing Aid provider, he recommended that I contact Ahrens Hearing Center. This was likely the best advice my long time friend ever provided to me. Cathy and everyone there have been exceptionally helpful in providing hearing aids, service, adjustments, etc. in a caring, comfortable, and affordable manner. No sales pressure tactics and only accommodating care. Very trustworthy. I could not be more pleased and most importantly, I can hear again and function professionally with my family and friends.

I think people deserve to benefit from your expertise and your caring approach. As you are aware, I was in the market for a hearing aid for close to 10 years. I have talked to quite a few audiologists and researched the various hearing aids. It took this long for me to make a decision because I was not happy with the technology.

During those years, I have heard almost all kinds of sale pitches (from “your brain is just not use to hearing the sounds you now hear”, to outright bait-and-switch). You were different: no high pressure sales, just plain old customer service. From the tests you conducted, to the fitting process, and the service after the sale, you have manifested that even in these days of high-tech, the good old-fashioned way of doing business still works. As someone who is into gadgets, you took the time to offer your invaluable assistance in an effort to meet my needs. Thank you for making better hearing a more pleasurable experience.

Sincerely,

I highly recommend Ahrens Hearing Aid Center to anyone that needs hearing assistance. Cathi has always been very patient, caring & honest towards me. Their evaluations, customer service & support are outstanding. Cathi & her team at Ahrens (Hearing Aid Center) truly care about the welfare/ wellbeing of their patients/ clients.

Sincerely,

The service is always courteous, prompt and excellent. Cathi has been a great help in making sure that my hearing is at its best.

I have had these hearing aids for about one year. I’m very satisfied with the performance and sound clarity. Anytime I need assistance with tuning your staff is very helpful. Thank you for a fine product.

I have been a patient at Ahrens Hearing Aid Center for the past 20 years and have nothing but praise for the professional service I have had during those years. You feel like a family member when you receive their complete attention to your needs. I would rate them a 12 on a scale of 1-10. Cathi is a joy.

I became acquainted with Mr. & Mrs. Ahrens almost 25 years ago having been referred to them by a friend with a hearing loss. This friend had researched many audiologists in the area and told me that Ahrens were the best, and he was right. From them I bought my first hearing aid and it was a great sensation to be able to hear better as I had suffered hearing loss at an early age and it continued to get worse with age. But more than that, I found Mr. & Mrs. Ahrens to be the most kind, thoughtful, and caring people to deal with my problem. They were extremely generous to me; always willing to upgrade my device when they felt needed it. It was a great personal loss to me when they died. I felt I had lost dear friends.

With her parents’ passing, I now deal with their daughter, Cathi Ahrens Berke. She is one lucky person as she inherited not only the business but her parents’ personal touch and their expertise. In addition she is also very knowledgeable in dealing with the new digital aids. This is a real plus for those of us who want to hear well. Just as someone recommended her parents to me, I feel very confident in recommending their daughter to assist anyone who needs hearing aids. Like her parents she will be your friend who is always willing to listen to you and help you.

Sincerely,

The help that was given to me was wonderful. I can now hear because of the expert services of Catherine.

I have been a patient with Ahrens Hearing Aid Center for over 20 years now. All I can say is that I am very happy. Cathi Berke, the owner has been working with me on my hearing aids and has put so much time and effort to accommodate me. She is very reliable and has taken care of all my problems immediately and goes to all extents working with me. Her staff is wonderful also; they are always willing and able to help out their patients very fast. Making appointments is no problem they get you in fast and they never turn anybody away that walks into the office. I could not find a better place anywhere around to help me with my aids. I highly recommend them to anyone that has hearing problems

Sincerely,

After looking into other hearing aid centers a friend recommended Ahrens Hearing Aid Center. Upon visiting with my doctor’s findings and my hearing logs, I was treated with the utmost of professionalism. The price was a saving over what my doctor was going to charge, and it was the type I was looking for at the doctor’s office. The customer service and care for me as a customer is truly impeccable. The concern for me I would classify as Five (5) Stars. I truly recommend this center to anyone who is looking for the best in equipment and service.

Your professionalism has been apparent from the first time we dealt with each other. Being a referral you both have met my needs whenever there was a problem. Your fairness and obvious expertise has instilled the world of confidence in me not ever fearing the loss of days without hearing properly. My deepest thanks and gratitude I express to you both.

My mother-in-law had severe hearing problems since she was a teenage girl. For many years she went without the correct hearing aid she needed until 1968 when she found the Ahrens Hearing Aid Center. With caring attention and the knowledge of the correct hearing aid she soon was able to lead a normal life. In 1988 it was my turn to have a hearing problem, but with my knowledge of what the Ahrens Hearing Aid Center could do I got the same caring attention and knowledge of the latest hearing aids available as my mother-in-law received 20 years earlier. I too am now able to lead a normal life.

The AHAC has accommodated my needs for many, many years. I truly appreciate the individual attention & always felt comfortable discussing my hearing problems with them. Our discussions lead to my hearing improvement. I am truly grateful for their help. I can now communicate with people.

Thank You AHAC.

Ahrens has been wonderful in helping me get my life back. The aids have really made a difference and allow me to function so much better with my family. The addition of the streamer has helped with the TV and the phone to make those much easier.